Managed servers

Servers that let you sleep at night.

Cloud and dedicated servers in certified data centres, mainly in Europe, built, hardened, watched every minute, and kept patched and backed up by our experts. Your applications keep running while you get on with the business.

  • NVMe solid-state storage
  • DDoS protection included
  • ISO/IEC 27001-certified data centres
  • Checked every minute from four locations

Renting a server is easy. Keeping it healthy is the work.

A server needs care for as long as it runs: patches, monitoring and backups, and someone who responds when something looks wrong. That's the part we take on.

  • Trouble caught before it's trouble

    Availability checks every minute from four locations, plus CPU, memory, disk and service monitoring, so we usually hear about a problem before your users do.

  • Security that keeps up

    Hardened on day one, patched on an agreed schedule, and protected from DDoS attacks at the network level.

  • Backups we've actually tested

    Automatic backups and snapshots, and our cloud backup for a copy kept elsewhere, so a bad update or a failed disk doesn't have to cost you your data.

  • Room to grow

    Add CPU, memory or storage when you need it, or move up to dedicated hardware. We plan and run the move.

Cloud or dedicated: pick your engine

  • Managed VPS

    A virtual server on NVMe storage. Choose shared vCPUs for websites and everyday applications, or dedicated vCPUs for production systems that need steady performance. Resize CPU, memory and storage as you grow, with a short restart. Good for websites, online shops, business applications and test environments.

  • Managed dedicated server

    A physical server used by no one else, with many-core processors, large memory and NVMe or high-capacity drives. Drives work in mirrored pairs, so a single failed drive doesn't take you offline. Good for busy databases, large sites, file archives and heavy processing. GPU servers for AI work are available on request.

The whole to-do list, off your desk

Included with every managed server:

  • Setup and hardening

    We install the operating system, close every port you don't use, replace passwords with SSH keys and block repeated failed logins. Then we document the setup and give you a copy.

  • Updates on a schedule

    Security patches applied without delay, and larger upgrades on an agreed schedule, announced in advance. We take a snapshot or backup first, so a change can be rolled back.

  • Monitoring around the clock

    Availability checks every minute from four locations, and CPU, memory, disk and service monitoring on the server itself. Alerts go straight to our experts.

  • Backups and snapshots

    Daily backups of cloud servers, with the last seven kept, and a snapshot before every major change. For dedicated servers, or a copy kept elsewhere for longer, add our cloud backup. Restore tests on a schedule we agree with you prove they work.

  • Your web and app stack

    Web servers, PHP, Node.js, Python, MySQL, MariaDB, PostgreSQL and containers, installed and tuned for your workload.

  • Certificates, DNS and domains

    Security certificates that renew automatically, DNS records kept in order, and domain renewal dates tracked, so renewals don't slip by.

  • Mail that gets delivered

    SPF, DKIM, DMARC and reverse DNS set up correctly, and your server's addresses checked against spam blacklists, so your messages are less likely to land in spam.

  • Performance tuning

    Caching, database and web server settings adjusted to your traffic, and capacity reviewed before it runs short.

  • Incident response

    When something goes wrong, we investigate, fix it and tell you what happened and what we changed. We respond to urgent outages within 1 hour at any time, and to other requests within one working day.

  • Migrations

    We move your sites, applications and databases from your current host, test them on the new server and switch over at a quiet time. The cost depends on the work and is agreed in your quotation.

When downtime has a price tag

  • Websites and online shops
  • Business applications such as ERP, CRM and accounting
  • Databases and reporting
  • Development, test and staging environments
  • File servers and your own private cloud Private cloud
  • AI and data processing on GPU servers, on request

The ground your server stands on

Your servers run in professionally operated data centres with backup power, cooling and network connections.

  • Certified data centres

    ISO/IEC 27001-certified data centres in Germany and Finland, running on renewable electricity. Cloud servers can also run in the United States and Singapore.

  • DDoS protection included

    Attack traffic is filtered automatically before it reaches your server, at no extra cost.

  • Private networks and firewalls

    Connect your servers over a private network, and filter traffic with firewall rules applied before it reaches the server.

  • Load balancing

    Spread visitors across several servers, with health checks that stop sending traffic to a server that isn't responding.

  • Storage that grows

    Extra volumes of up to 10 TB each for cloud servers, enlarged whenever you need, plus S3-compatible object storage for media, archives and backups.

  • IPv4 and IPv6

    IPv4 and IPv6 addresses for every server, with reverse DNS set up for mail.

From first call to peace of mind

  1. 1

    Tell us what you run

    Your sites, applications and databases, how much traffic they get, and what's causing trouble today.

  2. 2

    We size it and send a proposal

    The server we recommend, how we'll set it up, and a fixed yearly price.

  3. 3

    We build and migrate

    We build and harden the new server, move your data, test everything with you and switch over at a time that suits you.

  4. 4

    We look after it

    Monitoring, updates, backups and support, every month, with a monthly report on availability, updates and incidents.

A plan sized to your workload

Every managed server includes setup, hardening, monitoring, updates and support, with daily backups for cloud servers. Plans differ by server type, computing power, memory and storage.

Tell us what you run and how busy it gets. We'll send a written price in USD, billed yearly, before you commit to anything.

Speak to an expert

Questions before you hand it over

What's the difference between managed and unmanaged?

An unmanaged server comes with hardware and an operating system, and everything after that is up to you. With a managed server, we set it up, secure it, monitor it, update it, back it up and respond when something goes wrong, so your team can focus on its own work.

Do we keep root access?

Yes. You keep full administrator access, and we agree in advance which changes we make and which you make, so nothing clashes.

Do we need a VPS or a dedicated server?

A VPS suits most websites, business applications and development work, and it can be resized as you grow. A dedicated server suits busy databases, heavy traffic and workloads that need all of a machine's resources. We'll recommend one after looking at what you run.

Where are the servers?

In ISO/IEC 27001-certified data centres in Germany and Finland. Cloud servers can also run in the United States or Singapore.

How do you handle attacks?

DDoS protection filters attack traffic automatically before it reaches your server. On the server itself, firewall rules, SSH keys, blocking of repeated failed logins and regular patching keep the openings few and small.

Can you move our existing sites and applications?

Yes. We copy everything to the new server, test it with you, and switch over at a quiet time. Your current setup stays in place until you confirm the move.

Which operating systems do you support?

Ubuntu, Debian, AlmaLinux and Rocky Linux. We manage Linux servers only.

Is there a long-term contract?

Plans run for a year. If you move to a larger or smaller server during the year, the unused part is credited to your account.

What happens if a server goes down?

Our checks run every minute, so an outage reaches our experts within minutes, and they investigate and restore service. If hardware fails on a dedicated server, the faulty part is replaced in the data centre, and the mirrored drive keeps the server running while a failed drive is swapped. Afterwards, we tell you what happened and what we changed. Cloud servers also come with a 99.9% monthly availability commitment for the server itself. Dedicated servers have no published figure.

What do we still look after ourselves?

Your own applications, code and content, and who in your team has access to them. We look after the server and everything it needs to run them. If you'd like us to take on more, such as application updates, we'll agree it in writing.

Managed servers

Tell us what keeps you up at night

Describe your sites and applications, or the server you have now. We'll recommend a setup, explain why, and quote a yearly price.